Delivery and Returns


Greeting Card Only Orders:

1st Class 95p

2nd Class 65p

Postage costs for additional cards are priced at 40p per card.

UK Delivery:

1st Class Signed For: £3.49

2nd Class Signed For: £2.49

Guaranteed Next Working Day Delivery: £7.95 (delivered Monday-Friday when ordered before 12pm)

Orders placed before 12pm (Monday-Friday) will be dispatched the same day.

Orders placed after 12pm will be dispatched the next working day.

Our posting days are Monday-Friday and we currently only post within the UK

Royal Mail aim to deliver within the estimated timeframe, however, please allow up to 5 working days for delivery.




Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

To complete your return, we require a receipt or proof of purchase.

Please do not send your purchase back to the manufacturer.


There are certain situations where only partial refunds are granted: (if applicable)

* Any item not in its original condition, is damaged or missing parts for reasons not due to our error.

* Any item that is returned more than 30 days after delivery


Refunds (if applicable)

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.


Late or missing refunds (if applicable)

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at [email protected].


Sale items (if applicable)

Only regular priced items may be refunded, unfortunately sale items cannot be refunded.


Exchanges (if applicable)

We only replace items if they are defective or damaged.  If you need to exchange it for the same item, send us an email at [email protected] and send your item to: S.Crouch Trading As Party and More, 59 Gadby Road, Sittingbourne , Kent, ME10 1PY



To return your product, you should mail your product to: S.Crouch Trading As Party and More, 59 Gadby Road, Sittingbourne , Kent, ME10 1PY

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

You should consider using a trackable shipping service or purchasing shipping insurance.

We don’t guarantee that we will receive your returned item.